Agrihealth Group supports the equestrian, agricultural and food production industries. They are currently one of the largest animal equipment wholesalers in the UK and Ireland.
The result? Streamlined systems, efficient sales teams and improved customer retention & loyalty.
Industry: Agri Supplier & Animal Health
Location: Co. Monaghan
Company Size: 60+
Key Project Deliverables:
“Participating in the Incubator really showed us where AI can be applied to the sales and procurement data we already have to avoid lost sales and release capital from inventory waste.”
Stephen Murphy, Marketing Manager
Lost Sales, Inventory Shortages & Wastage:
And that’s where we came in.
“The programme gave me a great 360 degree view as to what was now possible in a business like ours with AI and ML, and we got to quickly assess the data we had to see what was realistic to progress further. ”
– Anthony Doherty, Information Services Manager, Agrihealth
During the AI Incubator, Agrihealth and DVH explored a set of AI methods which were applicable to their inventory challenges. The teams also conducted a full examination of the quality of all relevant historical data (which spanned several generations of ERP and included the time periods of Brexit & COVID).
The teams build Proof of Concept predictive models to test the capacity of the supporting data.
ML powered OCR was also explored for sales order and procurement processes as there was a high amount of manual admin time involved in running complex processes.
Agrihealth is currently evaluating a follow-on project for rollout of the OCR digitisation and automation solution to the full sales order process.
Participation in the Incubator has delivered benefits in upskilling while signposting further work packages with their own ROI’s:
Participation in the programme has upskilled Agrihealth’s key IT and Managerial Staff
ML Powered Digitisation can reduce admin staff time spent on order processing and other “paper”/email based processes, deploying staff time to higher value work and increasing customer service levels
ML powered predictive ordering could reduce lost sales by up to 50%, and avoid lost inventory via expiration (short shelf life products)